CHC52015 – Diploma of Community Services
CRICOS Course Code: 111398E
CHC52015 – Diploma of Community Services
COURSE DESCRIPTION
This qualification reflects the role of community services workers involved in the delivery, management, and coordination of person-centered services to individuals, groups, and communities.
At this level, workers have specialized skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make changes in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Requirements
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Sixty (16) units including twelve (8) units and eight (8) elective units are required for the award of the CHC52015 Diploma of Community Services.
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The 16 units that must be completed include:
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8 core units
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8 elective units consisting of:
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at least 8 units from amongst the electives listed at the link below
- up to 2 units from the electives listed below, any endorsed Training Package or accredited course.
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- Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.
- The latest release of the qualification and packaging rules can be found at
the following link: https://training.gov.au/training/details/chc52015
Overseas Students with significant prior work experience or equivalent qualification can apply for course credits during the Enrolment process. You can provide information regarding course credits by completing our Enrolment Form. Application for course credits will be assessed and your subsequent course duration & fee will be adjusted in the Student offer.
Students are to provide their USI number beofe Novus Education can issue them any AQF Certification. We can help the student to create their USI the student needs any help.
- Extra classes are afforded as per the need identified.
- Trainer / assessor contact via email, Zoom, in person & phone.
- 2 free assessment attempts
- Reasonable adjustments in training & assessment.
- Staff having ongoing conversations with the student to stayabreast in course progress.
- Helpful conversations with the student
Students gaining a competent result for 33 units of competency will receive AQF Certification for the nationally recognised qualification.
CHC52015 – Diploma of Community Services
Students completing less than 33 units of competency will receive a statement of attainment.
All individuals who have completed the units of this Qulification from other nationally recognised training provider will receive credit transfer (CT} for the previously completed unit(s) of competency. CT has no fee.
Overseas Students with significant prior work experience or equivalent qualification can apply for course credits during the Enrolment process. You can provide information regarding course credits by completing our Enrolment Form. Application for course credits will be assessed and your subsequent course duration & fee will be adjusted in the Student offer.
ADMISSION CRITERIA
Minimum 18 years
Potential overseas students will need to have language, literacy and numeracy which allows them to complete the qualification within specified time frame.
Indicative entry level LLN as per Australian Core Skills Framework (ACSF):
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- Learning (3 out 5)
- Reading (3 out 5)
- Writing (3 out 5)
- Oral Communication (3 out 5)
- Numeracy (2 out 5)
Novus Education accepts the below listed English proficiency tests. Student score will be mapped with the required ACSF criteria and the overseas student will be informed during enrolment interview whether the requirements are satisfied. If the requirements are not satisfied, the overseas student will be asked to work on LLN skills and apply at a later stage.
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- Cambridge English Scale
- Pearson Test of English (PTE) Academic
- CAE grade
- Cambridge English Advanced (CAE)
- IELTS
- TOEFL
- TOEIC
- EIKEN
- CISL SF
- CISL SF
- CISL SD
- CEFR
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ENROLMENT ASSESSMENT
Novus Education assesses students prior to enrolling them. The enrolment assessment aims to ensure that the potential overseas student is a genuine student and meets all admission requirements of Novus Education. Novus Education follows a process for assessing whether the overseas student’s English language proficiency, educational qualifications or workexperience is sufficient to enable them to enter the course. Our friendly enrolment staff will assess your information provided via enrolment form and interview along with your supporting documentation. After enrolment is assessed, succesful students will receive a Student Offer.
Our graduates go on roles like WELFARE SUPPORT WORKERS
Welfare Support Workers provide support, information, and advice to clients on emotional, financial, recreational, health, housing, and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.
Each learner will need to bring their own laptop equipped with softwares, Microsoft Office Word, Excel and Power-Point.
QUALIFICATION STRCUTURE
8 Core Units + 8 Elective Units = 16 Units of Competency must be completed and deemed competent to be awarded with CHC52021 – Diploma of Community Services
This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.
This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.
This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.
This unit applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.
This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.
The unit describes the application of knowledge of the broad social and cultural context in which work is planned and implemented in the community services industry.
This unit applies to workers who seek to better understand their client groups and issues that impact on the lives of their clients and hence on their delivery of services.
This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.
This unit applies to individuals working in any type of leadership role across all industry sectors.
This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.
This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.
This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.
This unit applies to leadership or management roles where the individual provides peer to peer support to colleagues and refers to specialised support services in line with organisation guidelines as required.
This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.
This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.
This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.
This unit applies to workers who have responsibility for WHS as part of their role, including workers with obligations under WHS legislation, persons conducting a business or undertaking (PCBUs), or their officers (as defined by relevant legislation).
This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.
This unit applies in a range of community service contexts.
This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.
Workers at this level work autonomously and are responsible for own outputs within organisation guidelines.
This unit applies to work in a range of health and community services contexts.
This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.
This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.
The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts.
This unit describes the skills and knowledge required to establish the information need, gather information and critically analyse the information for relevance to own work.
This unit applies to health and community service workers who need to research existing information to support and improve their work practice. It does not cover primary research.
This unit describes the skills and knowledge required to undertake supervisory and coordinating activities in work groups in health and community service organisations.
Workers at this level are team leaders or managers responsible for coordinating and monitoring the activities and performance of work teams and other service providers.
This unit applies to a range of leadership roles in health and community services workplaces.
This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.
This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs.
This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.
