CHC52021-Diploma of Community Services

Overview

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Target groups for the CHC52021 Diploma of Community Services are
international students who are:

● seeking to pursue or further a career in community services
● seeking to enter a new industry sector
● seeking a pathway to higher level qualifications.

Characteristics of the target group are as follows:

Students will be from a range of countries and may be living in Australia for the first time or may have been here in the recent or more distant past.

Many will speak English as a second language, although an entry level has been set to ensure students are able to complete course work.

Students are expected to typically fall into the age range of 20 – 35 as people still establishing or changing careers.

Students may have study or work experience if they have completed other community services qualifications. Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.

It is noted that although we are required to offer RPL as per the Standards for RTOs 2015, it would not be expected that international students would pursue this pathway due to lack of relevant workplace experience and existing skills and knowledge.

The following units are included in this course, and all are required for the award of the qualification. If you successfully complete some but not all units, you will be awarded with a Statement of Attainment.
CHCCCS004 Assess co-existing needs Core
CHCCCS007 Develop and implement service programs Core
CHCCCS019 Recognise and respond to crisis situations Core
CHCCSM013 Facilitate and review case management Core
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services Core
CHCDFV001 Recognise and respond appropriately to domestic and family violence Core
CHCDIV001 Work with diverse people Core
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core
CHCLEG003 Manage legal and ethical compliance Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
HLTWHS003 Maintain work health and safety Core
CHCCSL002 Apply specialist interpersonal and counselling interview skills Group E elective
CHCCSL007 Support counselling clients in decision-making processes Group E elective
CHCCOM003 Develop workplace communication strategies Group E elective
CHCDIV003 Manage and promote diversity Group E elective
CHCPRP001 Develop and maintain networks and collaborative partnerships Group E elective
CHCDIS017 Facilitate community participation and social inclusion Group E elective
CHCMHS001 Work with people with mental health issues Group E elective
*Please be advised that our elective course offerings are periodically updated to align with industry trends, student feedback, and regulatory requirements, ensuring our curriculum remains current and relevant.
DELIVERY AND ASSESSMENT SUMMARY
 
The qualification is delivered over 104 weeks comprising of:
   ● eight (8) terms of 10 weeks each (80 weeks total)
   ● holiday breaks/catch-up classes amounting to 24 weeks
 
DELIVERY AND ASSESSMENT DETAILS
Students are required to attend 14 hours of training and assessment per week and complete
structured distance learning of 6 hours per week (except during the weeks where work placement is
completed).
 
Additional, unsupervised study is expected to be approximately 5 hours a week.
 
The training and assessment details shows the weeks during which training is delivered and
assessment conducted for each unit.

Satisfactory course progress and attendance is very important in order to meet visa requirements. Please read the International Student Handbook carefully for more information. You will also be provided with further information about course progress and attendance requirements at your orientation.

Additional Classes: Offered based on identified needs.
Trainer/Assessor Contact: Available via email, Zoom, in person, and phone.
Assessment Attempts: Two free assessment attempts are provided.
Reasonable Adjustments: Available in training and assessment.
Ongoing Conversations: Staff maintain regular communication with students to track course progress.
Individualized Support: Tailored assistance for those who may have been away from studying for a while, non-English native speakers, or those requiring extra help with literacy or numeracy.”

The resource requirements for the course include:

A laptop with Office 365 or a similar program for use during classes.
Minimum specifications for a PC or MacOS, including RAM, hard disk space, monitor resolution, and internet connectivity.
Access to Wi-Fi and modern classrooms.
Student Guides relevant to each unit in the course.
These resources are necessary to support the learning environment and ensure students can engage effectively in the coursework.

You can apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at: www.novus.edu.au

Overseas Students with significant prior work experience or equivalent qualification can apply for course credits during the Enrolment process.

You can provide information regarding course credits by completing our Enrolment Form. Application for course credits will be assessed and your subsequent course duration & fee will be adjusted in the Student offer

Novus Education has the following entry requirements:
International students must:
   ● be at least 18 years of age and have completed Year 12 or equivalent
   ● be approved in the pre-enrolment evaluation to assess the suitability
      of the course for the student, and to understand student needs
   ● have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
         o educated for 5 years in an English-speaking country; or
         o successful completion of an English Placement Test.

*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.

To receive a breakdown of your tuition costs, please reach out to us at admin@novus.edu.au. Detailed payment plan and payment arrangements will be provided in the Offer Letter and Student Agreement. You must pay all of your course fees and on time. Non-payment of fees may result in cancellation of enrolment.

You are also required to take out Overseas Health Insurance Cover before arriving in Novus Education provides details of OSHC providers in the International Student Handbook. You can approach any of these providers to find out costs and organise your cover. Additional costs associated with living in Australia are outlined in the International Student Handbook. You should carefully review these costs in relation to budgeting. Further information can be found at https://www.studyinaustralia.gov.au/english/live-in-australia/living-costs

To apply for this course, you are required to complete an enrolment form and submit all required supporting evidence including copies of your:

Academic Certificates
proof of English language proficiency as
specified in the entry requirements.

After completing the enrolment form and submitting all required supporting documents, if your application is successful, you’ll receive an Offer Letter and Student Agreement. Review these documents thoroughly to ensure you’re comfortable with the terms and conditions. Once you’re satisfied, sign the documents and send them back.

Upon receiving these signed documents, the institution will issue you a Confirmation of Enrolment (CoE) letter along with an invoice for the initial payment. The commencement of the course will include orientation and induction sessions, providing information about campus facilities, living in Australia, accessing support services, and meeting course progress requirements.

Make sure to read the course outline along with Novus College’s International Student Handbook, available online at www.novus.edu.au, for comprehensive information and guidelines.

 

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